All our products go through a thorough inspection at all stages of manufacturing. All products will be free from manufacturing defects for the life of the products. If you believe your item has a manufacturing defect, please send it to us for evaluation. If we determine your piece of jewelry has a manufacturing defect, we will replace the item. If the item is no longer available, Fine Color Jewels will issue a full refund. If the damage is not caused by a manufacturing defect we can offer to repair or replace the item at a charge.
Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in colored gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item, and should not be considered a defect.